FluidOne is an award-winning provider of secure Connected Cloud solutions, providing IT and Cyber Security managed services, underpinned by connectivity and communications solutions, to enable secure AI adoption.
We consult with our customers to design solutions that complement their in-house IT resources and infrastructure; making any environment simple and secure, so employees can access their business applications wherever they are. As AI becomes a core enabler of innovation, we strive to lead secure AI adoption.
We consult with our customers to design solutions that complement their in-house IT resources and infrastructure; making any environment simple and secure, so employees can access their business applications wherever they are. As AI becomes a core enabler of innovation, we strive to lead secure AI adoption.
FluidOne is proud to empower over 2,400 businesses worldwide with secure, Connected Cloud solutions. As an award-winning provider of IT, Cyber Security, and communications services, we deliver innovative, future-ready solutions that enable businesses to navigate the complexities of the AI era. Our trusted expertise helps companies embrace technology and AI securely and confidently.
At FluidOne, our certifications reflect our unwavering commitment to excellence in everything we do. With industry-leading accreditations, including those held by our dedicated CSA Cyber team, we ensure that our IT, Cyber Security, and Connected Cloud solutions meet the highest standards. These certifications validate our ability to deliver secure, reliable, and innovative services that empower businesses to thrive in the AI era, with the expertise and trust you need to stay ahead.
ISO 9001 Certification endorsing consistent performance and service levels
ISO 14001 Certification for Environmental Management
ISO 20000 Certification for Service Management
ISO 27701 Certification for Privacy Information Management
ISO 22301 Certification for resilient business continuity plans
ISO 27001 Certification to deliver ICT products and services
February 2025
NPS is a way of measuring customer satisfaction. With us consistently recording an NPS more than double our industry average, our score reflects our company-wide commitment to serving our customers.
As businesses become more digital, their IT and Communications environment is becoming increasingly complex. Applications can often be a mix of on-premise, in a data centre, in public cloud and on SaaS platforms, making a complicated security and access environment that needs to be simplified for employees.
Connecting your people, wherever they are, to their business critical applications, wherever they are hosted, we call the Connected Cloud.
Our IT & Cloud Managed Services provide flexible, scalable support, either as an extension of your existing IT team or as a fully outsourced solution. With over 30 years of expertise, we manage everything from network monitoring and data backups to cloud migrations and software management, ensuring your business-critical applications are always secure and accessible, no matter where your team is located.
Our dedicated cyber security brand, CSA Cyber, offers both offensive and defensive security services, led by experts with MOD and GCHQ backgrounds. From proactive penetration testing and vulnerability assessments to threat monitoring and incident response, we ensure your business is protected against cyber risks and armed with the insights to stay ahead of potential threats.
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Our Data & AI team is dedicated to helping you utilise your data to your advantage and navigate AI adoption and automation. From data cleansing and providing business intelligence services, to developing custom AI builds, we deliver solutions that allow you to sit at the cutting-edge of technology.
Whether it's unified communications, mobile managed services, or SD-WAN solutions, we provide secure, flexible, and seamless technology that meets your evolving needs. With decades of experience and utilising Platform One - the UK’s most connected network - we deliver tailored, resilient solutions that improve collaboration, support your workforce, and enhance customer experiences.
"All of us will spend the rest of our careers in the AI era" according to the World Economic Forum and PwC. It is a paradigm shift with the potential to dramatically change how we work and live our lives. AI is an exciting technology, but it needs to be enabled correctly to access the benefits and mitigate the threats. Here is why secure AI adoption matters now:
What we are seeing in the trends is clear: AI is here to stay and businesses cannot risk falling behind. We want every business to have the chance to thrive in the AI era, and secure AI adoption and custom solutions are the only way to maximise the opportunities while minimising the threats.
We offer a comprehensive range of AI services to help businesses adopt, optimise, and secure AI. Our offerings span both generative and custom AI to start and optimise your AI journey, with our cyber services ensuring security and compliance - all empowering organisations to leverage AI confidently and effectively.
No matter where you are in your AI journey or no matter your need – we have the expertise and solutions in our Data & AI team. We can get you started with generative AI (Microsoft 365 Copilot), support you in getting the most from your investment, and optimise operations with AI through custom-built automations.
In a sector plagued by subpar customer service, we strive to be different – and the results speak for themselves.
Our customers come first
In a business of Fun, Innovative, Reliable, Service-oriented Team-players, putting customers FIRST is at the heart of everything we do.
One provider for all of your tech needs
From IT and cloud managed services, to cyber security and communications, we act as a one-stop shop for every technical solution - providing for your needs and solving your challenges.
Your partner for thriving securely in the AI era
Our Connected Cloud toolkit combined with our unique in-house expertise leads the way for safe AI-enablement, allowing you to leverage industry-changing technology for your benefit.
Rated world-class by our business customers
We are proud to hold the highest Net Promoter Score (NPS) nationally in our industry; a testament to our commitment to improve and drive customer excellence which we put at the heart of all we do.
Get expert guidance on the right solutions for your business needs.
Explore how our tailored solutions fit your needs and budget.
Our world-class service team are here to resolve any issues that arise.
