The changing world of telephony

Posted by Karen on Nov 11, 2015 12:00:00 AM

The rural broadband debate continues on with David Cameron’s latest promise to deliver superfast broadband to every home and business that wants it by 2020. While the industry continues to debate how, why and where the money comes from it is important to look at what the internet enables and why it is so important for the industry to get it right. If we take something as seemingly simple as...

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How connectivity boosts business for tourist attractions

Posted by Karen on Nov 5, 2015 12:00:00 AM

Some tourist attractions, such as museums and exhibitions have been quick to embrace next-gen technology to help them create memorable experiences. However, technology is also crucial for the smooth running of the organisation behind-the-scenes. In many museums now, visitors can use their smartphones to download the official app. The Natural History Museum, for example, has apps that offer basic...

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Bars & Pubs: how connectivity can attract more customers

Posted by Karen on Nov 4, 2015 12:00:00 AM

In 2014, Casio found that 67% of Generation Y respondents were more likely to choose a pub that offered wi-fi connectivity. Millennials (and the current teenagers of Generation Z) are digital natives. They are used to living in a world that allows them to spend as much time online as they want to – whether at work, school, home or in cafes, bars and shopping centres. The pubs and bars of today...

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Why restaurants need to focus on connectivity

Posted by Karen on Nov 2, 2015 12:00:00 AM

It wasn’t all that long ago that restaurants didn’t need to worry about technology – outside of the latest kitchen innovations anyway – but the internet has become pervasive in recent years. Many of us choose to stay connected almost 24/7 and rely on our ability to check emails and update our social media accounts even when in the middle of a meal. But it’s not only our need to stay connected...

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The NIC: planning for digital innovation

Posted by Karen on Oct 30, 2015 12:00:00 AM

The Government announced the formation of its new independent National Infrastructure Commission (NIC) on 5th October. The commission will analyse the infrastructure needs of the UK, examining how the needs have changed every five years, and projecting future changings for the following 30 years. Lord Adonis, who will lead the commission, said: “Major infrastructure projects like Crossrail and...

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The promise of Building Information Modelling

Posted by Karen on Oct 28, 2015 12:00:00 AM

Earlier this week, we introduced the Government’s strategy to modernise the construction industry with Building Information Modelling (BIM), in order to achieve a 20% reduction in construction and operating costs of new builds. According to the Government: “Building Information Modelling (BIM) is a collaborative way of working, underpinned by the digital technologies which unlock more efficient...

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Connected construction: what the modern industry needs

Posted by Karen on Oct 26, 2015 12:00:00 AM

Construction companies often find themselves managing large scale projects throughout the country. These sites need to be able to communicate with each other and with head office. Telephone isn’t good enough, they’ll need to review construction plans and collaborate with colleagues around the country, allowing decisions to be made faster and the job to get done quicker. Communication and...

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How high-speed wi-fi can improve the hotel experience

Posted by Karen on Oct 23, 2015 12:00:00 AM

Connected devices are becoming ubiquitous and the hotel industry is no exception. Guest-facing employees are starting to use devices such as tablets to record and track guest requests and preferences, saving time and improving services as a result. As we’ve previously discussed, the hotel industry is both highly competitive and operates under tight profit margins. Anything hoteliers can do to get...

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Why reliable broadband is vital for hotel marketing

Posted by Karen on Oct 21, 2015 12:00:00 AM

Hotel marketing used to revolve around offline platforms, such as brochures, adverts and directories. The internet has not only created digital equivalents of these traditional advertising methods but introduced a whole new range of marketing opportunities for hotels. Modern hotels, whether they’re a small boutique hotel or part of a famous global brand, need sophisticated websites, SEO, videos...

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In-room broadband: why hotels need to change

Posted by Karen on Oct 20, 2015 12:00:00 AM

According to PwC, occupancy levels in UK hotels are set to grow in 2016 (and were predicted to spike in London during Q4 2015 due to the rugby world cup – which, of course, may have changed due to the England team crashing out early). The hotel industry is notorious for its business issues – tight profit margins, occupancy rates that vary depending on weather, economic conditions and travel...

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