Meet the FluidOne Team

Since he joined in April 2018, Russell has applied his unique skills and 30 years of experience in Telecoms and IT to lead FluidOne into its next stage of growth and development. Russell has executive responsibility for the business and its management Board, strategy and future. With Russell at the helm, FluidOne has transformed into an innovative, award-winning Connected Cloud Solutions provider that boasts strong customer service, market-leading systems and platforms.

As CEO, Russell continues to drive the company towards his vision of becoming the best quality Connected Cloud Solutions provider to UK businesses. The first major step on this journey was leading a Management Buyout backed by Livingbridge in February 2019. With backing from Livingbridge, Russell has led a series of strategic acquisitions, bringing skills and services in Cyber Security, IT Cloud Transformation, IT Managed Services, Unified Communications and Contact Centre transforming the business over the past 4 years into a full provider of Connected Cloud Solutions.

Improving the customer experience has always been a priority for Russell, who continues to lead a range of customer-centric service improvements that result in FluidOne’s consistently high Net Promoter Score - 85 for January 2025. This world class level of service is delivered by our engaged and skilled team of staff, who rated us in the top 50 UK best companies to work for in 2023.

One of the founders of FluidOne, Chris has been instrumental to FluidOne’s dramatic expansion. Starting the company with his school friend Piers Daniel in 2006, Chris helped develop the business and direct the roll-out of its new cutting-edge network.

Chris led the design and build of Platform One, where our products and services sit, which holds the Queen’s Award for Enterprise: Innovation. Chris is responsible for the strategy and direction of our core network, R&D, software, products, supplier relationships, commercial contracts and IT systems. With strong relationships with many of FluidOne’s long-standing customers and partners, alongside in-depth knowledge and expertise of the connectivity market, Chris has become a key trusted advisor.

Chris lives on the outskirts of London with his wife and three children and often braves the 14-mile cycle into work. Living close to Twickenham stadium, he enjoys catching a good game of rugby whenever possible.

Joining FluidOne in January 2025, Graham brings over 20 years of financial leadership experience. In his position as CFO, Graham supports CEO Russell Horton and CIO Chris Rogers in developing and actioning FluidOne’s ambitious growth strategy, through his enhancement of the company’s strategic financial planning and operations.

Graham has accumulated extensive experience in driving change and creating value in both private equity-backed and multi-billion dollar listed global organisations in his capacity as a CFO since 2006. Working in multinational businesses with revenues of upwards of £100m, he has successfully led projects centred on raising finance, improving profitability, and commercially supporting sales teams with pricing strategies. He brings comprehensive leadership, communication, and interpersonal skills and a wealth of knowledge in working through large-scale restructuring and refinancing projects.

Graham graduated from Heriot-Watt University, Edinburgh with a BA (Hons) in Accountancy and Finance and has accountancy qualifications in both the UK and Canada.

Hemant is a qualified accountant with many years of experience within the Telecoms industry. Working across several dynamic functions within finance, previous companies Hemant worked for include Cable & Wireless, Vodafone, Azzurri and Maintel, before he found his role at FluidOne.

Working alongside CFO, Roy Hastings, Hemant is an integral part of the finance team, applying his experience and expert knowledge to drive forward the vision for FluidOne and company goals. He has a track record for delivering transformational programmes across organisations to identify commercial improvement and deliver strong financial control.

Hemant is married with two children and is such an enthusiastic DIYer that he would have been a carpenter in another life.

Anu is a Chartered Accountant and joined FluidOne in October 2021, bringing with him over 20 years of transactions experience, across M&A, Public Markets and Transaction Services.

With previous Director roles in the Ernst & Young and Azets Corporate Finance Teams, Anu leads the origination and execution of FluidOne’s M&A strategy, identifying acquisition targets that fit with our company ethos and values. He has a track record of delivering transactions that support FluidOne’s inorganic and strategy ambitions.

Outside of work, Anu is a keen golfer (when the time allows), an accomplished DIYer and is a taxi driver to his young family.

James has worked with CEO Russell Horton at a number of companies over a period of more than twenty years. James joined FluidOne after being headhunted by Russell himself.

Bringing his wealth of experience to FluidOne, James is responsible for all aspects of Customer Service and Billing. His core role is to ensure that the customer experience is at the heart of FluidOne’s planning and decision making. James makes sure FluidOne’s service, customer delivery and provisioning remain of the highest quality and continue to lead the market. With a proven track record of improving NPS, James has been instrumental in integrating billing and operations for more than 15 acquisitions over as many years in high growth environments. His responsibilities have covered the full range of IT, Unified Communications, Connectivity and Mobile products.

James lives on the south coast with his partner and their dog and spends most of his spare time walking around the countryside with said dog and treasure hunting in local charity shops. He would love to spend more time than he does making music as well as other artistic projects.

Ash over 20 years with the Group has worked his way through the ranks to lead our Mobile & IoT Centre of Excellence. He has re-shaped the traditional offering in the cellular marketplace to deliver a Managed Mobility offering that has seen the business grow materially since the MBO in 2016.

Ash’s experience in Telco has seen him lead successful sales teams delivering Mobile, IoT, SD WAN and UC to Mid Market and Enterprise customers. He has used his experience of listening to customers over the years to innovate offerings to ensure customers get a true bespoke experience.

Ash lives in Surrey with his wife and two sons, so any spare time is generally taken up with being a personal Uber to the kids. In his spare time Ash will be found in the kitchen where as a former Masterchef contestant is still trying to perfect the invention test. Ash is guilty of testing wines as he cooks to find the perfect pairing.

Responsible for providing strategic leadership and direction for IT and networking across all FluidOne group companies. It involves overseeing internal IT operations, digital transformation efforts and internal group cybersecurity for FluidOne staff, as well as our MPLS and datacentre infrastructure.

Dan has a BSc in Computer Science from the University of Bath and joined FluidOne during a rapid growth phase in 2007, which allowed him to become an integral part of FluidOne’s success. He has been heavily involved in many parts of the business, including the roll-out and management of the existing core networks, as well as the design and implementation of several upgrades and enhancements.

Dan lives in London with his wife and daughter. Outside of work, he still finds time to play football and run the occasional ultramarathon!

Tammie is a CIPD Level 7-qualified Human Resources professional who has worked as FluidOne’s Group HR Director since April 2024. With over a decade of professional HR experience within private equity backed businesses globally, across the IT, technology, and professional services industries, she has developed specialisms in workforce growth, skills development, and operational management for scaling tech businesses.

In her role for FluidOne, Tammie works on hyper scale, M&A and HR strategy and execution, building an HR function prepared to support business growth throughout company locations within the UK.