Linux Support Engineer

Company Overview :

Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £113m turnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 83 for July 2024. Underlying its services is FluidOne’s national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 540 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK.

FluidOne supports the needs of 2400 customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. Addressing the needs of SME, mid-market and Enterprise, FluidOne consults with its customers to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are.

Led by CEO Russell Horton, co-founder Chris Rogers (who started the business in 2006), CFO Roy Hastings and CRO Simon Ward, the management team is backed by Livingbridge to support their ambitious long-term strategy.

Responsibilities:

• Patching & Vulnerability Management for Linux.
• Linux Build & Deployment, support of automation activities.
• Vendor & Application Team support.
• Remain up to date with supported technology and platforms.
• Adhere to all FluidOne and client policies and procedures.
  
  

Requirements:

• Proven experience of providing Linux support in an Enterprise environment.
• Ability to demonstrate technical awareness or linux and related technologies.
• Excellent communication and interpersonal skills.
• Demonstrate a high level of customer service.
• Flexible approach to working, including supporting a global and technical diverse organisation.
• Ansible and/or Terraform experience an advantage.
• Right to work in the UK.
  
  

Benefits after probationary period:

• Employee Assistance programme (EAP).
• Life assurance (3 x salary).
• Sodexo Discount Platform.
• FluidOne breakfast and refreshments on working days (onsite only).
• Pension contribution- 5% company contribution.
• Generous Holiday Entitlement.
• One day off for Birthday.
• Half price internet connectivity.
• Ride2Work scheme.
• Department incentives.
• Volunteer day scheme.
  
  

How to apply:

Send CV with covering letter to recruitment@fluidone.com with the job title as the subject field.

FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation or age.