Pre-Sales Consultant

Company Overview :

Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £113m turnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 83 for July 2024. Underlying its services is FluidOne’s national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 540 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK.

FluidOne supports the needs of 2400 customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. Addressing the needs of SME, mid-market and Enterprise, FluidOne consults with its customers to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are.

Led by CEO Russell Horton, co-founder Chris Rogers (who started the business in 2006), CFO Tom Reece and CRO Simon Ward, the management team is backed by Livingbridge to support their ambitious long-term strategy.

Role Overview:

The Pre-Sales Consultant plays a crucial role in the sales process by partnering with the sales team to understand customer requirements, design solutions, and demonstrate the value of our products and services. This role requires a blend of technical expertise, sales acumen, and excellent communication skills to effectively engage with potential clients and convey complex technical information in a compelling and understandable manner.

Responsibilities:

• Technical pre-sales assistance working closely and interfacing with sales and Delivery Teams, assistance with scoping, proposals, presentations etc.
• Sit alongside the project management office to ensure the best possible customer experience (both internally and externally).
• Work with, and lead consultants on pre-sales activities.
• Assist Sales & Marketing with GTM propositions for both Partner & Direct.
• Assist with the design and architecture of M365 and Azure solutions.
• Assist with building managed service options for customers.
• Communicate effectively with colleagues and clients at all levels.
• Accurately scope, define and price project work.
• Provide insight and update training to the Sales and Technical teams.

Requirements:

• 3+ years working with Microsoft 365 or Azure in a technical consulting role.
• Strong presentation skills.
• A keen interest in Microsoft and emerging technologies.
• Good knowledge of M365 identity, collaboration and security.
• Technical experience in the design of solutions and integration of systems.
• Experience with other aspects of the Power Platform and O365 applications.
• Natural communicator with the ability to work under pressure and meet deadlines.
• Solution design or technical architecture expertise delivering enterprise technology projects.
• Providing guidance to enable consulting teams to execute against the customer requirements.
• Excellent verbal and written communication skills – and be able to communicate effectively with Senior Management, Business Users and Technical staff.
• Excellent organizational and multi-tasking skills, attention to quality, self-motivation and a strong desire to succeed.

Desired Skills/Experience:

• Microsoft 365 and/or Azure certified.

Benefits after probationary period:

• Subsidised Health and subsidised dental care
• Employee Assistance programme (EAP)
• Life assurance (3 x salary)
• Sodexo Discount Platform
• FluidOne breakfast and refreshments on working days
• Pension contribution- 5% company contribution.
• Generous Holiday Entitlement.
• One day off for Birthday.
• Half price internet connectivity.
• Ride2Work scheme.
• Department incentives.
• Volunteer day scheme.

How to apply:

Send CV with covering letter to recruitment@fluidone.com with the job title as the subject field.

FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.